Incidents | BW RM Software Incidents reported on status page for BW RM Software https://status.rmws.bwhhotelgroup.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6a480f2dc26ec03bafdd6092e8343931.png Incidents | BW RM Software https://status.rmws.bwhhotelgroup.com/ en Operating System Upgrade https://status.rmws.bwhhotelgroup.com/incident/338275 Fri, 08 Mar 2024 23:05:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/338275#9d1579ec8a1c2cf8a2fc949caaed3cdc3709a2e0aa8477e19f240afa89092974 Maintenance completed Operating System Upgrade https://status.rmws.bwhhotelgroup.com/incident/338275 Fri, 08 Mar 2024 22:50:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/338275#b9f872612065310bcf57bda6a81723550ead0516dd9ee76fb36b38432ca8b8cc We will be upgrading the operating system. There is a small chance that we may need to take down the front end app temporarily. Database Migration https://status.rmws.bwhhotelgroup.com/incident/259797 Fri, 15 Sep 2023 23:30:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/259797#79a7c915c47edbf6b93c8600b915745c47b0e17579648e2e3a6216e4afea40fb Maintenance completed Database Migration https://status.rmws.bwhhotelgroup.com/incident/259797 Fri, 15 Sep 2023 22:00:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/259797#1dfc7513a6fb11f27b5ff4f23c6321f3caa219e0c5a198efedd04dc8b192b76e We will be migrating the production data to a new cluster, starting at 3pm PDT on Friday 9/15/2023. The main site will be taken down during this time to prevent new data from being added while migration is happening. We expect downtime to last no longer than an hour, but will post updates here on the status page in case that time frame needs to change. Database Update https://status.rmws.bwhhotelgroup.com/incident/207914 Tue, 16 May 2023 03:00:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/207914#7d7f24b1e0168d9255655e614b9b7473950ec5b578260c42cdcdec8c11bfe745 Maintenance completed Database Update https://status.rmws.bwhhotelgroup.com/incident/207914 Mon, 15 May 2023 23:45:00 -0000 https://status.rmws.bwhhotelgroup.com/incident/207914#fae7f8e7cae62711714c35d033cafab0430b37bfc07df20d88e8ee54e53ee765 Attention Users: Scheduled Maintenance for Database Update We're committed to providing you with the best possible experience, which is why we're performing scheduled maintenance to enhance our database. During this time, our team will be diligently working to update and optimize the system to ensure improved performance and reliability. Please note that the maintenance period is scheduled for Tuesday, May 15th from 4:30pm to 7:00pm PDT. While the update is underway, access to certain features may be temporarily unavailable or limited. Rest assured, we'll strive to minimize any disruption and complete the process as swiftly as possible. We apologize for any inconvenience caused during this maintenance window. We greatly appreciate your patience and understanding as we work to enhance our service. If you have any urgent inquiries or need assistance, please don't hesitate to reach out to our dedicated support team. Thank you for your continued support and cooperation. -The RM Workspace Team